Today's anonymous submitter worked for a "large, US-based, e-commerce company." This particular company was, some time back, looking to save money, and like so many companies do, that meant hiring offshore contractors.

Now, I want to stress, there's certainly nothing magical about national borders which turns software engineers into incompetents. The reality is simply that contractors never have their client's best interests at heart; they only want to be good enough to complete their contract. This gets multiplied by the contracting firm's desire to maximize their profits by keeping their contractors as booked as possible. And it gets further multiplied by the remoteness and siloing of the interaction, especially across timezones. Often, the customer sends out requirements, and three months later gets a finished feature, with no more contact than that- and it never goes well.

Many years ago, JP joined a Ruby project. This was in the heyday of Ruby, when every startup on Earth was using it, and if you weren't building your app on Rails, were you even building an app?

Now, Ruby offers a lot of flexibility. One might argue that it offers too much flexibility, especially insofar as it permits "monkey patching": you can always add new methods to an existing class, if you want. Regardless of the technical details, JP and the team saw that massive flexibility and said, "Yes, we should use that. All of it!"

Legacy systems are hard to change, and even harder to eliminate. You can't simply do nothing though; as technology and user expectations change, you need to find ways to modernize and adapt the legacy system.

That's what happened to Alicia's team. They had a gigantic, spaghetti-coded, monolithic application that was well past drinking age and had a front-end to match. Someone decided that they couldn't touch the complex business logic, but what they could do was replace the frontend code by creating an adapter service; the front end would call into this adapter, and the adapter would execute the appropriate methods in the backend.