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Oct 19The Support Game
by in Feature Articles on 2019-11-20.jpg)
In the 1970s, shortly before our friend Argle dared to do exactly what his boss asked of him in an efficient manner, he worked at the computer lab of a local community college. When his friend Terry was hired on as a new assistant, Argle sat down with her at the Tech Support desk for a run-down of hard-earned knowledge and best practices.